Fully Flex

Life’s a bit up in the air at the moment, but we’re determined to make it more flexible than ever.

• Free Cancellations: We know it’s best to err on the side of safety these days. For the foreseeable, you’ll be set to make cancellations free of charge until 12 pm the day before your stay if you book directly from our website.

Keeping It Clean

Cleanliness has always been a top priority and we’re committed to keeping it squeaky.

• You’ll see us more often in high traffic areas, cleaning and sanitising down those pesky high touch items that need a bit of love. Think the front desk, WC’s, door handles, counters, tabletops, lift buttons - all will be getting our undivided attention.
• Motionless sanitizers will be visible and readily available throughout the hotel, we request you to sanitise often and well!

Checking In

Setting you up swiftly and safely. We have now introduced a 60 second check-in process, all you have to do is complete the formalities prior to arrival through our easy to use and interactive self-check in links that you will receive on making your reservations!

• We promise to keep it brief and have keys and information readily available upon arrival.
• There will be extra care taken at our front desk. Any key cards, pens, credit card terminals that you come into contact with will be disinfected after each use.

Cosy Stays

Back to basics.

• In-room, we’re pairing it back to the essentials, keeping everything you need and scrapping everything you don’t.
• All amenities are still available and just a call or a tap away using our in hotel links, where you can call for a towel or ask for a printout at the tap of your own screens!
• We’ve always thoroughly cleaned rooms between guests, replacing linen and towels, and we’ll continue to do so. We have now introduced 24-hour room isolation between guest stays.
• We’ll be paying extra attention to all the commonly used items - wiping down remote controls, light switches, A/C controls and door handles 'til they're squeaky clean.
• Craving room service? We’ll be dropping this outside your door in an effort to minimise people coming in and out of your room. You can now order room service from our contactless in-room links - the menu now at your finger tips!

Distant Dining

Same delicious bites, just slightly spread out.

• We’re making some changes to the way we set and serve tables, organise seating, take orders and display menus in our restaurant and bar spaces.
• We’ll be introducing digital ordering systems and single use condiments to keep contact at a minimum.
• We’ve moved away from shared styles of food and beverage.
• We’ll be adhering to physical distancing recommendations, giving you ample space to enjoy your meal.

Let’s Get Through This Together

We’re in it together, let's be good to one another.

• Let's see those stylish masks! Remember to wear PPE where appropriate and mandated by local governments.
• Hand sanitiser will be readily available upon entry, so take full advantage!
• We’re redesigning our spaces to respect social distancing rules and may ask you to limit the number of people in a lift or in the lobby.
• Be mindful of others - signage will remind you where to sit and stand.
• If you’re not feeling well and are showing COVID-19 symptoms, please self-isolate. We’ll get in touch with appropriate health authorities to get you the care you need.